Your Opinion Matters

Everyone is friendly, but the staff in charge of providing you information, are not very knowledgeable. First they indicated we were not covered, then that it only covered the exam, both not true. If is wasn’t for the doctors, I would not go back.

Dr Knauf is really very knowledgeable and was able to correctly diagnose my conditions and treat them effectively. His staff are also highly technical and competent. Reception area clean and comfortable with welcoming staff.

Dr Knauf is really very knowledgeable and was able to correctly diagnose my conditions and treat them effectively. His staff are also highly technical and competent. Reception area clean and comfortable with welcoming staff.

Dr. Knauf & his staff along with the staff at Bay Care Surgery Center were truly amazing during both my recent cataract surgeries. Dr. Knauf & his entire staff put me at ease and made the entire process a breeze!

I was promised glasses in approximately 2 weeks. It has been 3 1/2 weeks with no glasses and no update from optical department. I can’t even reach them by phone. The vision appointment was good but take your prescription elsewhere!

Tricia in the optical department is absolutely amazing. She took great care of me & was able to get my glasses back before I left on vacation. She is very good about following up on items, always pleasant.

I totally trust Dr. Lusk with my eye care. She has a calm, caring manner; but even more importantly, she is knowledgeable and thoroughly explains. Dr. lusk rates five stars, but inept billing and uninformed staff detract from overall experience.

I like the idea that there are young people, who are looking to further their education, employed by Dr Knauf. Also I tip my hat to Dr Knauf for his medical missions in Honduras. Paying it forward!

Dr. Lusk came in with a chip on her shoulder. Only cared about reading back all of my old records. Was dead set on trying to shame me for waiting too long between appointments. Very rude and unprofessional.

Dr.Sheets is the best in his field!My husband was his patient. Dr Sheets performed glaucoma surgery on my husband after sudden glaucoma attack.Later I changed my insurance to be Dr Sheets patient. Dr Sheets is knowledable, caring,professional. A+++