I was promised glasses in approximately 2 weeks. It has been 3 1/2 weeks with no glasses and no update from optical department. I can’t even reach them by phone. The vision appointment was good but take your prescription elsewhere!
Tricia in the optical department is absolutely amazing. She took great care of me & was able to get my glasses back before I left on vacation. She is very good about following up on items, always pleasant.
I totally trust Dr. Lusk with my eye care. She has a calm, caring manner; but even more importantly, she is knowledgeable and thoroughly explains. Dr. lusk rates five stars, but inept billing and uninformed staff detract from overall experience.
I like the idea that there are young people, who are looking to further their education, employed by Dr Knauf. Also I tip my hat to Dr Knauf for his medical missions in Honduras. Paying it forward!
Dr. Lusk came in with a chip on her shoulder. Only cared about reading back all of my old records. Was dead set on trying to shame me for waiting too long between appointments. Very rude and unprofessional.
Dr.Sheets is the best in his field!My husband was his patient. Dr Sheets performed glaucoma surgery on my husband after sudden glaucoma attack.Later I changed my insurance to be Dr Sheets patient. Dr Sheets is knowledable, caring,professional. A+++
Very disappointed in the way I was treated by Lusk. Was there 90 minutes. Young staff dont know what they\’re doing. Was very happy in the past with Sheets. Won\’t be going back.
If you ever need a new pair of glasses / contacts, see Tricia! No only she will make sure you get the best deal, but she will also make sure you get what YOU NEED! She will take good care of you!
We consider Dr. Knauf to be the best in his field of expertise. He gave us excellent , professional care. We couldn\’t be happier with our cataract surgery results. An added plus was the care and compassion displayed by both Dr. Knauf and his staff.
Ive been going to Dr Sheets for several yrs after an eye injury. He’s very professional knowledgeable kind&down to earth. Dr Sheets, Thank you for everything!